Customer Service and Teleservice Techniques

Administration Education Speech therapy Neurosciences Health

Audience

The Free Course on Customer Service and Telemarketing Techniques offers introductory content focused on concepts of telemarketing, telesales and telemarketing. In a globalized and competitive world, companies need to serve their customers well with quality, speed and efficiency. Therefore, telemarketing is an important tool to improve the commercial performance of these companies. After completing this course, you will be able to achieve a high level of efficiency in your customer service and telemarketing work, acquiring knowledge and skills in both in-person and remote service.

R$ 570,00

+ Prestige International
+ Excellence academic
+ Benefits to our students
+ Learning Skills development

Area:
Administration
Modality:Online
Workload:80 h
Program:Open course
Credits: 5
Rating:

Quality education backed by the reputation of excellence of American universities, preparing them for a future of success and fulfillment.

Open course on Customer Service and Teleservice Techniques.

Program: Open Course
Location: Orlando, FL – USA
Workload: 80 hours

After completing the Open Training Course, UNINQ grants the following Certification:

Certification in Customer Service and Teleservice Techniques.

Didactic Content

Teleservice, Telesales and Telemarketing
Customer Service and Negotiation
Callcenter: Environment, Systems and Legislation
Technologies and Trends in Teleservice.

R$ 570,00

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